Frequently Asked Questions

Orders are typically processed within 1-5 business days. Once shipped, delivery times vary depending on your location and selected shipping method. Tracking information will be sent via email as soon as your order ships.

Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to update.

If your order has not entered production or shipped, we may be able to update your address. Contact us as soon as possible and we'll do our best to help.

Please check around your property, with neighbors, and contact the shipping carrier first. If you're still unable to locate the package, reach out to us and we'll assist however we can.

We offer a 30-day return and exchange policy on eligible items. Products must be unworn, unwashed, and in their original condition.

For complete details, please review our Return & Shipping Policy.

Yes. We offer exchanges within 30 days of delivery, subject to product availability.

Contact us within 7 days of delivery and include your order number along with photos of the issue. We'll work quickly to make it right.

No. Each mineral wash garment undergoes a unique washing process, resulting in slight variations in color and texture. These differences are part of the garment's character and make every piece unique.

Our tees are crafted from premium cotton and printed using high-quality direct-to-garment printing for exceptional comfort, durability, and detail.

Yes. Our die-cut stickers are made from durable, weather-resistant vinyl designed for laptops, water bottles, notebooks, and more.

Each Sticker Pack includes one of every available House of Yokai sticker design in your selected size.

You'll also save 30% compared to purchasing each sticker individually.

Yes.

Our premium die-cut stickers are weather-resistant and designed for use on laptops, water bottles, notebooks, phone cases, and more.

Can't find your questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.